Patient satisfaction with health care
نویسندگان
چکیده
منابع مشابه
Patient satisfaction and health care quality
igh quality services have been shown to be directly linked to increased market share, profits and savings, and generally, service quality is also recognized as a corporate marketing and financial performance driver. Specifically, patients' quality perceptions have been shown to account for 17-27 per cent of variation in a hospital's financial measures such as earnings, net revenue and asset ret...
متن کاملPatient satisfaction with primary health care services in Riyadh.
OBJECTIVE To assess the level of patients' satisfaction with primary health care PHC services in health centers affiliated to Riyadh Military Hospital RMH, Riyadh, Kingdom of Saudi Arabia. METHODS A cross-sectional study was conducted in 3 PHC centers, affiliated to Riyadh Military Hospital RMH, Riyadh, Kingdom of Saudi Arabia, over 2 months period in 2006, data was collected using a self-adm...
متن کاملPredictors of patient satisfaction with hospital health care
BACKGROUND We used a validated inpatient satisfaction questionnaire to evaluate the health care received by patients admitted to several hospitals. This questionnaire was factored into distinct domains, creating a score for each to assist in the analysis. We evaluated possible predictors of patient satisfaction in relation to socio-demographic variables, history of admission, and survey logisti...
متن کاملPatient satisfaction with pharmaceutical services in Brazilian primary health care
OBJECTIVE To evaluate patient satisfaction with pharmaceutical services in Brazilian primary health care. METHODS This is a cross-sectional, exploratory, and evaluative study on a representative sample from the five Brazilian geopolitical regions resulting from the Pesquisa Nacional sobre Acesso, Utilização e Promoção do Uso Racional de Medicamentos - Serviços, 2015 (PNAUM - National Survey o...
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ژورنال
عنوان ژورنال: Journal of General Internal Medicine
سال: 1998
ISSN: 0884-8734,1525-1497
DOI: 10.1046/j.1525-1497.1998.00084.x